I can’t find something in my online course.聽
Contact your instructor. If your instructor is unavailable, please contact聽onlinestudents@park.edu.
I’m having trouble getting books or materials for my course.
Send an email to聽onlinestudents@park.edu聽and copy your instructor.
I don’t understand the organization/assignments for this course.
Contact your instructor. If your instructor is unavailable, please contact聽onlinestudents@park.edu.
I can’t log in to MyPark.
Contact 蘑菇视频 Information Technology Services at聽support.techology@park.edu聽or 1-800-927-3024.
Can I access my online course using a mobile device?
Yes. Canvas offers mobile apps for聽听补苍诲听.
I can’t open a quiz or test.
Contact your instructor as soon as possible to report the problem. If your instructor is unavailable, please contact聽onlinestudents@park.edu.
How do I get a course extension (Incomplete)?
Contact your instructor to see if you qualify. You will need written permission from your instructor. See the聽蘑菇视频 catalog聽for additional information regarding ‘Incompletes.’
What if I experience difficulties with my instructor?
If your instructor:
- Has been absent from the classroom a noticeable amount of time (instructors are required to participate in the classroom at a minimum of every 48 hours)
- Does not answer your questions to your satisfaction or in a timely manner
- Has not graded any assignments to date
- Has not handled other concerns to your satisfaction
Please notify聽onlinestudents@park.edu听颈尘尘别诲颈补迟别濒测.